Last updated: March 19, 2025
Privacy Policy for Electra Glass LLC
Thank you for visiting Electra Glass LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and products. It also explains how you can manage your preferences for receiving communications from us.
1. Information We Collect
1.1 Personal Information You Provide
- Contact Information: We collect your name, email address, phone number, and any other information you provide when you contact us, request a quote, or schedule a consultation.
- Payment Information: If you make a purchase, we collect payment details to process your transaction. Payment information is handled securely and in compliance with industry standards.
1.2 Information Collected Automatically
- Usage Information: We collect data on how you use our website, including pages viewed, time spent on each page, links clicked, and the date and time of your visit.
- Device Information: We may collect information about your device and browser, such as your IP address, browser type, and operating system.
2. How We Use Your Information
- Providing Services: To fulfill requests for quotes, consultations, and product purchases.
- Improving Our Website and Services: To analyze trends and usage, helping us improve our offerings and enhance user experience.
- Marketing and Communication: To send you promotional materials, special offers, and updates on our products and services if you have opted in.
3. Communication Preferences
We provide options for how you can manage communications with us:
Opting In:
You may opt in to receive marketing emails, text messages, or phone calls by:
- Checking the opt-in box during checkout, registration, or when signing up for our newsletter.
- Contacting us at info@electraglass.com with your preference.
Opting Out:
You can opt out of communications at any time by:
- Clicking the “Unsubscribe” link at the bottom of marketing emails.
- Replying “STOP” to any text message.
- Contacting us directly at info@electraglass.com or by phone to request removal from call lists.
Note: Opting out of marketing communications does not affect transactional emails related to your purchases or inquiries.
4. How We Protect Your Information
We use industry-standard measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no online transmission or electronic storage method can guarantee absolute security.
5. Sharing of Information
We do not sell or share your information with third parties for marketing purposes. We may share information with:
- Service Providers: Trusted third-party vendors assisting in operating our website and conducting business, bound by confidentiality agreements.
- Legal Authorities: If required by law or in response to valid legal requests.
Sharing of Information for SMS users
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and gather usage data. You can manage your cookie preferences in your browser settings. Disabling cookies may impact website functionality.
7. Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. To make a request, please email us at info@electraglass.com.
8. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in practices or regulations. Please review this page regularly to stay informed about our privacy practices.
Electra Glass LLC
Email: info@electraglass.com
Phone: (346) 768-2120
Address: 1231 Space Park Drive Unit A2, Houston, TX 77058